• Kate Hawke
    Customer Engagement Manager @ Jemena

    As Customer Engagement Manager my role is to structure Jemena’s engagement so that we hear from as many customers as possible, that we engage in a way that is accessible and clearly understood, and that the lines of communication stay open, I want to hear from as many customers as I possibly can.


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  • Gabrielle Sycamore
    General Manager Gas Markets @ Jemena

    As the General Manager leading our gas business I am responsible for making sure Jemena understands the different and changing needs of all our gas customers, I am passionate about putting our customers first, so the Price Review presents an exciting opportunity to work with customers to change the way we do things to better meet their needs and to shape the future together.


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  • Usman Saadat
    General Manager - Regulation @ Jemena

    As General Manager of the Regulation team at Jemena, reviewing our service and prices every 5 years, and submitting our plans to the regulator is my responsibility. There is nothing like hearing what our customers think, and to engage with them whenever I get the opportunity.


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  • Alex McPherson
    Customer and Program Director @ Jemena

    My role gives me general oversight of the Price Reviews and the engagement we conduct. I am responsible for making sure all of our engagement is genuine and my personal objective is for Jemena’s engagement to be best in class, we want to stand out for doing this well.


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