For trade partners



Welcome to 'Your Network, Your Say'

This website has been design to gather your ideas and feedback on how we could improve your gas network.

Here, you’ll be able to:

  • View our latest news and upcoming events,
  • Share feedback and ideas around what’s important to you via surveys, polls and group discussion forums,
  • Hear consultation outcomes, and
  • Read our final draft plan.



Your voice is important to us

Our company name, Jemena, is an Aboriginal word. It means "to hear, listen and think".

As someone who supports or helps us reach potential users of our gas network, your voice is important. And we want to know what matters to you most when it comes to gas – including the types of experiences, products and services you’d like to see.


Our prices are regulated

What we charge for our service is regulated by the Australian Energy Regulator (AER).

Every five years, Jemena, along with most other gas network providers, is required by the AER to review and submit a new customer gas pricing and services plan. The next plan is for the years 2020-2025 and will outline our service and pricing for that 5 year period. The draft plan will be published here in early February 2019.

To develop our 2020-2025 plan, we have been talking to customers like you to ensure we continue to deliver the service that our customers need and expect.


Have your say

We want to hear what matters to you most when it comes to your gas connection - from the types of products and services you’d like through to the prices you are willing to pay.

There are different ways that you can choose to have your say:

Take a quick survey

Submit an idea

Ask us a question below

Join the feedback forum


Register

With more information added over the coming months, you can also choose to register with us or simply check back regularly for ongoing updates.

Thank you in advance for helping us shape the future of energy and your gas network.



Welcome to 'Your Network, Your Say'

This website has been design to gather your ideas and feedback on how we could improve your gas network.

Here, you’ll be able to:

  • View our latest news and upcoming events,
  • Share feedback and ideas around what’s important to you via surveys, polls and group discussion forums,
  • Hear consultation outcomes, and
  • Read our final draft plan.



Your voice is important to us

Our company name, Jemena, is an Aboriginal word. It means "to hear, listen and think".

As someone who supports or helps us reach potential users of our gas network, your voice is important. And we want to know what matters to you most when it comes to gas – including the types of experiences, products and services you’d like to see.


Our prices are regulated

What we charge for our service is regulated by the Australian Energy Regulator (AER).

Every five years, Jemena, along with most other gas network providers, is required by the AER to review and submit a new customer gas pricing and services plan. The next plan is for the years 2020-2025 and will outline our service and pricing for that 5 year period. The draft plan will be published here in early February 2019.

To develop our 2020-2025 plan, we have been talking to customers like you to ensure we continue to deliver the service that our customers need and expect.


Have your say

We want to hear what matters to you most when it comes to your gas connection - from the types of products and services you’d like through to the prices you are willing to pay.

There are different ways that you can choose to have your say:

Take a quick survey

Submit an idea

Ask us a question below

Join the feedback forum


Register

With more information added over the coming months, you can also choose to register with us or simply check back regularly for ongoing updates.

Thank you in advance for helping us shape the future of energy and your gas network.

Got something you want to ask? Share it here and we'll get back to you. You can also register (top right) to receive email updates with our latest price review news, events and information

Q&A

Ajax loader transparent
Didn't receive confirmation?
Seems like you are already registered, please provide the password or use a different email ID
Why don't you ask a question?